Ultimate Pool Cue Towel

• Standard Delivery: 2–4 working days (pool tables excluded).

• Orders placed before 12pm (midday, UK time) are dispatched the same working day (Monday to Friday, excluding Bank Holidays).

• Orders placed after 12pm will be dispatched the next working day.

• Free UK delivery on all orders over £50.

• All orders include tracking so you can follow your parcel’s journey.

• Shipping rates are calculated at checkout based on your location and order size.

• Most international shipments are fully trackable.

• Please note: import duties, taxes, and customs fees may apply when your order reaches your country. These charges are set by local authorities and are the responsibility of the customer.

We want you to be completely happy with your purchase. That’s why we offer a 14-day Money Back Guarantee on all items. If you’re not satisfied, simply return your order within 14 days for either a replacement or a full refund (excluding postage fees).

Return Conditions

• Items must be returned within 14 days of delivery.

• Products must be in unused condition and returned in their original packaging.

• Cues must be unchalked and show no signs of use.

• Please ensure items are securely packaged to avoid damage in transit.

Damaged or Faulty Items

• If your order arrives damaged or develops a fault, please let us know straight away.

• We may request a photo or for the item to be returned for inspection.

• For confirmed faulty or damaged products, we will cover the return postage costs.

International Returns

• Customers outside the UK are responsible for covering return postage costs (unless the item is faulty).